Airtel was launched in Uganda in June 2010 and is Uganda’s most innovative mobile phone operator, which has introduced many “firsts” in the telecommunications sector. As a mobile operator airtel introduced affordable communication products and services that have transformed millions of Ugandans and businesses. History of the airtel in Uganda; CELTEL Uganda was the first Telecommunication Company in Uganda that was introduced in 1995 and transformed telephony by connecting people with the use of a mobile phone. In July 2007, CELTEL Uganda changed its brand name to ZAIN Uganda that was eventually changed to Airtel Uganda in 2010 thus joining a family of over 361 million customers across its operations at the end of May 2016. In May 2013, Airtel Uganda achieved a great success story having acquired Warid Telecom and growing to a family of over 8.9 Million customers and being the 2nd largerst telecom in Uganda.